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Organization: Ontario. Ministry of Community and Social Services. Ontario Disability Support Program  
Phone Numbers: Disability Adjudication Unit 416-326-5079
Toll-Free: Information Line 1-888-789-4199 * Disability Adjudication Unit 1-888-256-6758
Website: www.mcss.gov.on.ca/en/mcss/programs/social/odsp
Address:
c/o Disability Adjudication Unit
Box B18
Toronto, ON
M7A 1R3
Hours: Mon-Fri 8:30 am-5 pm
Executives: Pam Anderson - Community Program Manager
Service Description: Income Supports:
Health benefits -- prescription drugs * dental care * vision care * medical supplies, including diabetic and surgical supplies * transportation to medical treatment if cost
exceeds $15 per month * Pregnancy and Breastfeeding Nutritional Allowance * Extended Health Benefit may be available

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics * batteries for mobility devices and hearing aids * guide dogs * Special Diet Allowance may be available

Employment incentives and benefits -- Employment and Training Start-Up Benefit * child care costs * Work-related benefit * Transitional health benefit * Employment Transition Benefit

Housing-related supports -- Housing Stabilization Fund for rent and energy arrears, rent deposit and essential furniture

Transition Child Benefit – for those not receiving the Ontario Child Benefit or the National Child Benefit Supplement

Employment Supports -- job preparation, job search, starting a business * delivered by JOIN – see separate entry

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information and payment details, payment history, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report suspected cases of social assistance fraud

Services and Programs:
Application: Call nearest local office (see branch records) to arrange a meeting or apply online * those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Eligibility - Population(s) Served: Income Support
Adults 18 years and older with a verified physical or mental disability expected to last a year or more * must live in Ontario and meet financial eligibility criteria

Employment Supports
Persons 16 years and older with a physical or mental disability expected to last a year or more * must live in Ontario
Languages: English ; French
Area(s) Served: Algoma, Barrie & Area, Brampton, Brant, Burlington, Caledon, Cambridge, Central, Champlain, Chatham – Kent, Cochrane, Collingwood & Area, Dufferin County, Durham Region, East York, Elgin, Etobicoke, Frontenac & Kingston, Grey and Bruce, Haldimand Norfolk, Haliburton, Halton, Hamilton, Hamilton Niagara Haldimand Brant, Hastings, Huron and Perth, Kawartha Lakes, Kitchener-Waterloo, Lanark, Leeds & Grenville, Lennox & Addington, London and Middlesex, Malton, Manitoulin/Sudbury, Midland, Penetanguishene & Area, Mississauga, Mississauga Halton, Muskoka, Niagara, Nipissing, North East, North Lanark/North Grenville, North Simcoe Muskoka, North York, Northumberland, Orillia & Area, Ottawa, Oxford and Norfolk, Parry Sound, Peterborough, Prescott/Russell, Prince Edward, Renfrew County, Rural Wellington, Sarnia – Lambton, Scarborough, South Simcoe, South West, Stormont/Dundas/Glengarry, Timiskaming, Toronto, Toronto Central, Trent Hills, Waterloo Wellington, Windsor – Essex, Woodbridge, York - Toronto, York Region
See Also: Employment Assistance for People with Disabilities
Financial Assistance for People with Disabilities
Financial Assistance for Rent and Utilities
Hearing Aids and Communication Devices

This information was last completely updated on 4/8/2014

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