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Program: Caller Reassurance Program  
Organization: Distress Centres of Greater Toronto
Phone Numbers: 289-569-1201
TTY: 416-408-0007
Fax: 1-888-658-8577
Email: info@dcogt.com
Website: www.dcogt.com/outbound-programs/
Address:
PO Box 243, Stn Adelaide
Toronto, ON
M5C 2J4
Location: Toronto (Church—Yonge Corridor)
Hours: Mon-Fri 9 am - 5 pm, limited social calls on the weekend
Public Contacts: Natasha - Manager of Outbound Programs and Language Lines
Lauren - Coordinator, English Outbound
Service Description: Caller Reassurance for Seniors Program works to improve the emotional quality of life of vulnerable citizens over 55 in our community while empowering them to remain engaged int he community and continue to live independent lives. Dedicated volunteer responders provide regularly scheduled and personalized callouts to elderly program participants living in Toronto (including Scarborough, Etobicoke, and North York) providing social connection and emotional support, medication reminders and safety check-ins. Highly-trained volunteer responders provide phone support inclusive of but not limited to:
  • Elder Abuse
  • Isolation & Loneliness
  • Anxiety/Stress
  • Relocation
  • Depression/Continued Sadness
  • Loss & Grief
  • Relationship Issues
  • Exploring Positive and Healthy Coping Skills
Visit website for more information, or to access fillable PDF for organizations or professionals OR for self-referral or to refer a family member/friend

Fees: Free
Application: Self-referral, Family referral, or referral from Doctor, OT, SW, Community support, etc.
Eligibility / Target Population: People of 55 years of age and older who would like a social call or medication reminder/safety check in
Languages: English
Area Served:
Toronto  
See Also: Telephone Reassurance and Security Checks

This information was last completely updated on March 2, 2023

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© 2025, Ontario Health atHome

Updated March 2, 2023
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