Organization: Ontario. Office of the Worker Adviser - Toronto - Edward St - Office of the Worker Adviser
Phone Numbers: 416-325-8570
Toll-Free: 1-800-660-6769 (English)
TTY: 1-866-445-3092
Fax: 416-325-4830
Email: owaweb@ontario.ca
Website: www.owa.gov.on.ca/en/welcome/
Address:
123 Edward St Suite 1300
Toronto, ON
M5G 1E2
Location: Cross streets: University Ave and Dundas St W
Accessibility Notes: Street parking close to entrance; wheelchair accessible building including main entrance and barrier free washrooms; lowered elevator buttons
Hours: Mon-Fri 8:30 am-4:30 pm; Walk-in inquiries Tue-Thu 8:30 am-4:30 pm
Service Description: Advocacy, advice, education and representation:
  • summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal
  • information on policies and procedures of WSIB and WSIAT
  • if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board
  • self-help information for workers to handle their own claims or applications where appropriate
  • referrals to other organizations
Arm's length agency of Ministry of Labour, Immigration, Training and Skills Development reporting directly to the minister



Fees: None
Application: Contact for information.
Eligibility / Target Population: Non-unionized workers injured at work and their survivors; non-unionized workers who have been threatened or punished for following health and safety laws
Languages: English ; French
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Government Services - Federal and Provincial
Workplace Safety Insurance
Last Updated: 5/30/2025
Service Profile Web Address: eng/displayService.aspx?id=143886

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