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Organization:
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Victim Services Toronto - Toronto - Victim Crisis Assistance Ontario
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Phone Numbers:
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416-808-7066
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Fax:
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416-808-7104
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Address:
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40 College St Ground Fl
Toronto, ON
M5G 2J3
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Location:
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Cross street: Bay St and College St
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Accessibility Notes:
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Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall ; Street parking
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Hours:
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Mon-Sun 24 hours
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Service Description:
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Victim Crisis Assistance Ontario
24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol- practical assistance needs assessment
- referrals to relevant community and government support services
- support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
- safety planning provision of information
- enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
- community support sessions
- client follow-up
Victim Quick Response Program+ (VQRP+)
Program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering- financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
- also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
- additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility
Reclaim
Supports survivors of human trafficking by working with creditors to remove fraudulent and coercive debt- working with banks, telecommunication companies, car rental companies and property managers to remove fraudulent and coercive debt from the victim's name
- advocating for survivors and ensuring they're not revictimized by a process that requires them to retell their stories to strangers
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Fees:
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None
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Application:
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Referral by police, emergency services, community agency or self referral
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Eligibility / Target Population:
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Victims of crime and tragic circumstances; children under 16 years of age required consent/permission from a parent or guardian
VQRP+ -- victims of direct crime, immediate family members, and witnesses of violent crimes who do not have personal, public, or private support for VQRP+ expenses
Applicants must first try to connect with available community resources before applying
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Languages:
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English ; French ; American Sign Language ; Arabic ; Cantonese ; Farsi ; Hindi ; Italian ; Polish ; Portuguese ; Punjabi ; Spanish ; Tamil ; Urdu
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Area Served:
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Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto
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Last Updated:
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12/1/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=171967
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