Program: Services of the Behavioural Support for Seniors Program
Organization: Baycrest
Programs
Phone Numbers: 416-785-2500 ext 2005
Toll-Free: 1-844-785-2500
Fax: 647-788-4883
Email: behaviouralsupport@baycrest.org
Website: www.baycrest.org/Baycrest/Healthcare-Programs-Services/Programs/Behavioural-Support-for-Seniors-Program/Program-Services
Address:
3560 Bathurst St
Toronto, ON
M6A 2E1
Intersection: Bathurst St, south of Wilson Ave
Location: Toronto (Englemount—Lawrence)
Accessibility:
Wheelchair Accessible
Hours: Hours vary per program
Public Contacts: Adrienne Lee - Clinical Navigator
416-785-2500, ext. 5529
Service Description: The goal of the Program is to collaboratively implement Behavioural Supports Action Plan within the Toronto Central catchment area. The goals of the program include:



·         Improving the quality of life, and outcomes, for older adults (and their families) who have challenging behaviours. 

·         Increase specialized behavioural support capacity in long-term care homes. 

·         Improve co-ordination and reduce fragmentation of the community behavioural support system to ensure more equitable and timely access to services. 

·         Increase specialized community capacity/outreach to support individuals to stay in their existing environment, reduce or prevent unmanageable behaviours. 

·         Improve transitions across the continuum. 

·         Increase workforce skills and training for providers across the continuum. 

·         Improve caregiver education and support. 

·         Prevent unnecessary and avoidable emergency room visits and potential hospitalization for clients with challenging and unmanageable behaviours through access to an enhanced model of care. 

·         Reduce hospital alternative level of care days. 






The Behavioural Supports Coordinating Office is responsible for the Centralized Intake of BSO Outreach Teams (Community, LTC and Acute Care), Geriatric Addictions Specialist, BSO ED program, BSO COSS Urgent Behaviour Support Specialist and BSO Alzheimer’s Society of Toronto Caregiver Specialist referrals in the Toronto Central region. 

Fees: Fees are charged in accordance with Ontario Health
Application: All referrals will be treated on a case by case basis with accessibility being considered
Eligibility / Target Population: Seniors, their families and caregivers, who are living at home or in long-term care homes
Languages: English
Area Served: Toronto
See Also: Community Geriatric Services
Last Updated: 2/21/2024
Service Profile Web Address: eng/displayService.aspx?id=188906

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