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Program: Toronto - 1497 Queen St W - Settlement Services - 1497 Queen St W site  
Organization: West Neighbourhood House - Toronto - Ossington - Community Services
Phone Numbers: 416-532-4828
Email: info@westnh.org
Website: www.westnh.org/
Address:
1497 Queen St W Suite 103
Toronto, ON
M6R 1A3
Location: Cross street: Lansdowne Ave and Queen St W
Accessibility Notes: Partially accessible - Wheelchair accessible main entrance; Barrier-free washroom including door and stall
Hours: Mon-Fri 9 am-5 pm
Public Contacts: Jani Trindade - Coordinator, Immigrant and Refugee Services
416-532-7586 ext 401 * janitr@westnh.org
Service Description: Newcomer Settlement Program
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer Youth Program
  • practice English skills
  • employment assistance
  • volunteer opportunities
  • homework help and mentorship support
  • recreational activities including sports, music, arts
  • family reunification
  • in partnership with other service providers
  • individual and group mental health and wellness support
  • post-secondary and scholarship support

Fees: None
Application: Call 416-532-4828
Eligibility / Target Population: Newcomer youth program: 13-30 years - no residency requirement


Residency Requirements for other programs: Bloor St (north) to Lake Ontario (south), Roncesvalles Ave (west) to Bathurst St (east)

Languages: English * Hindi * Pashto * Portuguese * Spanish * Urdu
Area Served:
Toronto (Old Toronto)  
See Also: Community Resource Centres
Gender-Based Violence Prevention and Response
Parenting Education

This information was last completely updated on August 8, 2025

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