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Program: Tcat - Case Management  
Organization: The Neighbourhood Group Community Services
91 Bellevue Ave - Newcomer Centre - Bellevue
Phone Numbers: 416-925-2103 ext 3000
Toll-Free: 1-855-505-5045
Fax: 416-966-2178
Email: Dana.Lythgoe@tngcs.org
Website: www.theneighbourhoodgroup.org
Address:
260 Augusta Ave
Toronto, ON
M5T 2L9
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon 9am-7pm * Tue 9am-7pm * Wed 9am-7pm * Thu 9am-7pm * Fri 9am-7pm
Public Contacts: Intake Worker
Service Description: Provides city-wide mobile intensive case management for people with frequent re-admissions to a withdrawal management system and/or Hospital Emergency Departments. Assist with system navigation services and offers assessment and referral, advocacy, support within housing, financial trusteeship, and ongoing addiction counselling and support, as well as access to mental health, psychiatry and primary care support.

Application: Organizations can make a referral by phone. Intake is mobile. Once referral is made by phone, intake can be conducted in WMS, in hospital or in community settings as per client preference. Criteria for admission include complex substance use issues, and frequent use of Withdrawal Management Services (8+ in last year) or Emergency Department (20+ in last year, or 5+ in past 2 months).
Eligibility / Target Population: Homelessness / At Risk Only ; Concurrent Disorders Only
Languages: English
Area Served:
LHINs: Toronto Central  
See Also: Alcohol and Drug Addiction Assessment and Treatment

This information was last completely updated on August 11, 2025

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For additional information call the Addiction, Mental Health, and Problem Gambling Services Helpline at 1-866-531-2600.

Updated August 11, 2025
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