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Program: Toronto Seniors Helpline  
Organization: WoodGreen Community Services
Community Care Unit
Phone Numbers: 416-217-2077
Toll-Free: 1-877-621-2077
815 Danforth Ave, Main Fl
Toronto, ON
M4J 1L2
Street Address:
250 Dundas St W, Suite 305
Intersection: University Ave and Dundas St W
Location: Toronto (Blake-Jones)
Accessibility Notes: Wheelchair accessible automatic main entrance * easy access to elevator * wheelchair accessible washroom, assistance needed with door * street parking - not designated
Hours: Mon-Fri 10am-8pm * Sat-Sun 10am-6pm
Dates Available: Statutory holidays: 10am-6pm
Executives: Rochelle McAlister
Service Description: Senior Crisis Line - over the phone emotional support and short-term crisis management * risk and safety assessments * assistance with age-related cognitive, mental health and addiction crises * linkage to community mobile crisis outreach team as needed * information and referral to local services and supports

Community Navigation and Access Program (CNAP) - information and referral for support services including adult day programs for frail seniors or those with dementias, case management, congregate dining, crisis support, foot care, home assistance, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, social contact, supportive housing, transportation * coordinates services provided by a network of over 30 non-profit agencies

Fees: Free
Application: Call
Eligibility / Target Population: Adults 55 years and older
Languages: English * French
Language Notes: Interpretation services available upon request
Area Served:
Toronto (East York, Etobicoke, North York, Old Toronto, Scarborough, York)  
See Also: Crisis Intervention
Mental Health for Seniors
Seniors' Intervention and Assistance Services

This information was last completely updated on December 11, 2018

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© 2018, Toronto Central Local Health Integration Network