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Organization: Gotcare - Family Managed Care Services - Gotcare - Self Management Tools  
Phone Numbers: 1-888-819-1244
Toll-Free: 1-888-819-1244
Crisis: 1-888-819-1244
Email: support@gotcare.ca
Website: www.gotcare.ca
Address:
1655 Dupont St, Suite 105
Toronto, ON
M6P 3S8
Intersection: Dupont St and Edwin Ave
Location: Toronto (Dovercourt—Wallace Emerson—Junction)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon9am-5pm
Tue9am-5pm
Wed9am-5pm
Thu9am-5pm
Fri9am-5pmOpen

Executives: Chenny Xia - CEO & Co-Founder
647-554-3210 * chenny@gotcare.ca
Carol MacDonald - President & Co-Founder
416-357-8625 * carol@gotcare.ca
Public Contacts: Chenny Xia - CEO & Co-Founder
647-554-3210 * chenny@gotcare.ca
Carol MacDonald - President & Co-Founder
416-357-8625 * carol@gotcare.ca
Service Description: In-Home Care Services:
  • Assisted Living
  • Home Care: nursing, personal support, rehabilitative care
  • Respite care
  • Social Work Services
  • Security Checks
  • Health and Safety Programs: exercise and falls prevention programs, safety and injury prevention, medical information alerts, communication devices
  • Daily Living Assistance: home help and homemaking, shopping and grocery assistance, transportation - non-accessible and volunteer
  • Specialized Care: hospice care - in-home, virtual primary care

Fees: Service fees $38.50-77 per hour. Health devices fees $45-120/month
Application: https://gotcare.ca/looking-for-care-form/
Eligibility / Target Population: Clients facing health challenges, requiring care and support, and those that have been approved for the Family Managed Care Program.
Languages: English * French * Many other languages
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served:
Ontario, in all 14 regions of the province  
See Also: Assisted Living for Adults with Acquired Brain Injuries
Assisted Living for Adults with HIV
Assisted Living for Adults with Physical Disabilities
Assisted Living for High-Risk Seniors
Exercise and Falls Prevention Programs
Home Help and Homemaking
In-Home Nursing
Virtual Primary Care

This information was last completely updated on November 13, 2024

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© 2025, Ontario Health atHome

Updated November 13, 2024
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"About Us"
At Gotcare, we redefine home care by prioritizing dignity, safety, and personalization. Our mission is to deliver exceptional care by connecting clients with local, culturally attuned caregivers who are skilled in digital health. Supported by virtual clinicians and advanced AI tools, we provide holistic, compassionate, and sustainable support for chronic conditions and rehabilitation, enhancing the quality of life for seniors and individuals facing health challenges.