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Phone Numbers:
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311 ; outside city limits 416-392-2489 (416-392-CITY)
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Address:
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Toronto City Hall
100 Queen St W
Toronto, ON
M5H 2N2
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Map
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Accessibility Notes:
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in underground parking lot, with ramp to entrance
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Hours:
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Toronto City Hall -- Mon-Fri 7:30 am-9:30 pm * 311 -- Mon-Sun 24 hours
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Executives:
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Giuliana Carbone - Interim City Manager
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Service Description:
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Information and referral for City of Toronto services and programs including building permits, inspections and zoning * emergency and disaster preparedness * environmental protection programs * garbage/recycling collection and complaints, including reports of illegal dumping * human rights * kids@computers (computers for children of low income families) * housing standards and complaints (apartments and rooming houses) * marriage licenses and wedding chambers * noise * pest control * property taxes * road maintenance and traffic information * water and sewers
Sidewalk snow removal for seniors and persons with disabilities in East York, Toronto and York -- 416-392-7768, option 4
Hardship Fund, 416-338-8888 -- for low-income residents who are not receiving social assistance * help with health-related expenses such as eyeglasses, emergency dental work, medication, walkers
Emergency Energy Fund 416-338-8888 -- financial assistance for low income residents with disconnections due to late payment of bills
Toronto Renovates 416-392-7620 -- funding for low-income seniors and low-income people with disabilities for health or safety repairs or accessibility modifications to their homes
Property tax and water bill relief programs -- for low-income seniors and low-income people with disabilities
Home Energy Loan Program 416-392-1826 -- low-interest loans to homeowners for energy retrofits * loan is repaid through installments on the property tax bill
Newcomer Kiosks -- information and referral to interpretation and translation services, employment training, community services, schools, health care * located throughout Toronto
For information on Community Councils, Mayor and City Councillors see separate entries
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Eligibility / Target Population:
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Varies by program
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