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Organization: Polycultural Immigrant and Community Services - Etobicoke Central  
Phone Numbers: 416-233-0055
Toll-Free: 1-844-493-5839
Fax: 416-233-5141
Email: info@polycultural.org
Website: www.polycultural.org
Address:
3363 Bloor St W
Toronto, ON
M8X 1G2
Intersection: Islington Ave and Bloor St W
Hours: Mon-Fri 8:30 am-5 pm * LINC classes Mon-Thu evenings
Executives: Marwan Ismail - Executive Director
Public Contacts: Vesna Kacanski - Administrative Assistant / Intake Worker
Hashim Alhussaini - Programs Manager
Service Description: Multiservice agency

Settlement Services -- orientation, information, assessment and referral * case management for high need clients * supportive counselling for youth, families and women * employment and educational counselling * commissioner for taking affidavits * group sessions on housing, education, health care, social assistance, legal assistance, immigration, citizenship, professional licensing and job search

Newcomer Resource Centre -- access to computers, Internet, fax, photocopier * assistance with Internet search, letters preparation, completing on-line applications * Newcomer Clubs, Support Group for Newcomers -- weekly group meetings for youth, seniors and other newcomers * Community Connections Program -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks * trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry * full time classes * childminding for children 19 months-5 years while parents attend classes

Excelling in Customer Service -- for women who are Ontario Works recipients * customer service essentials, cash register, Smart Serve and Food Handling Certification, job search preparation, 6 months post-program and post-hiring support

Career Exploration & Employment Assistance Program -- for Ontario Works recipients with barriers to employment * career exploration and training in essential skills * 6 months post-program and post-hiring support

Crisis Counselling -- for children, youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation * call 416-233-0055 ext 1237

Women's Support Groups and Social Clubs -- activity and language-based clubs for women

Senior Drop-In Centre -- promotes social inclusion of seniors * free computer use

Administration Office -- 17 Four Season Place, Suite 102, Toronto * also Mississauga office 905-403-8860

Application: Varies for different services -- call for information
Eligibility / Target Population: Permanent residents, refugee claimants, Convention refugees, and first generation Canadians
Languages: English * French * Arabic * Croatian * Polish * Romanian * Russian * Serbian
Language Notes: ask for Manar Abbas
Area Served:
Toronto  
See Also: Domestic Violence and Sexual Assault
Employment Assistance
English/French as a Second Language (ESL/FSL) Training Programs
Immigrant, Newcomer and Refugee Services
Intimate Partner Violence Counselling
Translation and Interpretation Services

This information was last completely updated on January 23, 2019

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