Health Careers For TORONTO CENTRAL

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TransForm Shared Service Organization

Being part of a dynamic, growing organization offers an exciting career path full of opportunity.

TransForm Shared Service Organization, a nonprofit, unique, innovative, results-driven organization that provides a broad range of integrated services and support to its member hospitals in the Erie St. Clair and other customers in the healthcare industry. Our services include information technology and information management support, sourcing and contract management, purchasing and logistics services as well as project management. Our Mission is to deliver exceptional service and create new opportunities to improve value to the health system.

TransForm thrives on teamwork, collaboration, respect and accountability; we take a strategic approach to meeting our member’s needs. One of our strengths and strategic priorities are People: We are committed to creating an environment that supports and values our people as they strive for personal excellence. We know our employees accomplish the greatest results when they work together to fulfill our Vision – to lead innovation and change to achieve health system transformation.

If you are service oriented, dedicated to exceeding performance expectations and interested in reaching your full potential, TransForm is for you! We welcome and appreciate your interest in our organization.

Position:  Planning and Development Lead

Region:  East York, Etobicoke, North York, Toronto, Scarborough

Description:  The Ministry of Health and Long Term Care (Ministry) identified the South West Ontario (SWO) region as an early adopter region for a Regional Digital Health Program (Program). A working group was formed and has been engaged for several months in establishing necessary strategy, governance and high-level plans. More detailed planning is now required in order to align the region’s digital health priority project operations for this fiscal year and next with TransForm as the delivery partner of the digital health program.

• Ensure alignment to Cluster Digital Health Strategy, including connecting South West Ontario (cSWO) and Integrated Health Services Plan (IHSP)/Annual Business Plan (ABP) of each Local Health Integration Network (LHIN)
• Produce project documentation on initiatives
• Strategy development for cluster in collaboration and alignment with governance model
• Operational and capital financial planning, budget oversight and ongoing reporting
• Regional program planning and coordination (e.g. partnership management, align project prioritization, program resourcing planning)
• Program development (e.g. policy and standards development, program evaluation, program delivery partner oversight)
• Being the primary point (Single Window) of contact
• Dashboard developing and ongoing reporting
• Defining success factors
• Coordination and ongoing relationship development and management between the Program, Partners, Province and participating Health Service Providers (HSPs) relative to the cSWO Program Planning and Development Services
• Act as secretariat to various working groups as necessary to establish the Program
• Prioritization – in close collaboration with the LHINs, establish priorities for the 2019-20 fiscal year
• Development of integrated annual regional digital health plan and applicable project artifacts (charter, statement of work, budget) - to address the needs of SWO, clinicians, and public including validating Information & Technology Solution Providers (ITSP) ABP, strategic plans, roadmaps, etc. to ensure regional alignment
• Achieve governance and stakeholder approval for the integrated regional digital health plan
• Reporting – development of standard reporting tools, templates and mechanisms to centralize coordination of all reporting requirements
• Evaluates - program-wide service needs and ensures quality of program service delivery in meeting patient/client needs
• Builds and maintains relationships - with executive leaders and key stakeholders to strategize and ensure effective program service delivery via single window approach
• Creation of decision-making tools, polices and processes - for prioritization and selection of new initiatives, and services as the Program matures and evolves
• Carry out consultations with key stakeholders - for example, committees/working groups, SWO LHINs, regional Health Service Providers, eHealth Ontario, Ministry of Health and Long Term Care, OntarioMD, other regional and provincial committees, and more
• Manages the day-to-day operational and tactical aspects of the Program during this planning phase
• Recommends, and supports the development and deployment of Project Management and Program operations policies, procedures, standards and framework, working in coordination of Program leadership

• Baccalaureate degree program in Computer Science, Business Management or related discipline (related post-graduate education preferred)
• Certification as a Project Management Professional (PMP) or similar project management certification preferred

• Minimum five (5) years of experience in progressively more responsible leadership roles in a healthcare environment
• Minimum eight (8) years of project management experience, preferably within a healthcare environment, as well as:
o Demonstrated regional and government relations experience
o Experience and working knowledge related to service delivery systems across the continuum of care
o Experience and knowledge of information systems and technologies used in health care environments
o Experience and knowledge of privacy and information management security in healthcare environments
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Demonstrated ability to attend work on a regular basis
• Exceptional ability to manage large projects and facilitate complex interactions involving stakeholders from across the health care system
• Demonstrated business expertise including planning or management of multi-million dollar budgets
• Demonstrated track record of delivery results with excellent project management, financial and quality management, and risk management experience
• Proficient with computer systems such as Microsoft Outlook, Word, Excel and PowerPoint
• Demonstrated knowledge of and commitment to patient and staff safety at London Health Sciences Centre (LHSC)
• Ability to develop self and others through coaching, mentoring and formal processes
• Strong participatory leadership, team building and highly developed organizational skills with a track record of achieving results
• Self-directed and highly motivated with experience managing competing demands in a fast-paced, multi-site, multi-disciplinary health care environment
• Excellent and effective abilities in both oral and written communication skills, including strong negotiation and conflict resolution skills
• Highly developed and innovative critical thinking skills with the ability to conceptualize, analyze and problem solve
• Demonstrated experience with organizational change and improvement initiatives
• Excellent decision-making, strategic planning experience and evaluation skills
• Demonstrated ability and willingness to develop leadership talent within their team through education, mentoring and leading by example
• Recognition, understanding and demonstrated Emotional Intelligence (EI), particularly emotional self-awareness, assertiveness, optimism, stress tolerance and empathy, in a variety of situations

Achieving Results: demonstrating collaboration, impact & influence, organizational awareness, the ability to plan, coordinate & execute work, and providing quality stakeholder-centered care that requires getting the job done.
Leading Effectively: demonstrating behaviours that are focused on understanding the direction of the organization, building followership, and creating a sustaining organization
Thinking Critically: demonstrating behaviours that are associated with the critical analysis required to proactively address business and organizational issues into the future
Personal Effectiveness: demonstrating behaviours that are typically associated with emotional intelligence and that focus on self knowledge/awareness and awareness of how best to conduct oneself in relation to others
Leadership: the ability to establish direction by developing a compelling and shared vision of the future to create a collective sense of purpose, translating that vision into terms that are relevant and meaningful to the work being performed, and communicating it in a way that creates alignment and generates enthusiasm, excitement and buy-in. Leadership begins from a point of deep insight about oneself and one’s impact on others, and using that insight to build followership. It’s about creating the conditions that will motivate and enable people to work towards achieving the vision, and that will foster multi-directional dialogue across the organization. A true leader is a pioneer who challenges the status quo to produce useful change, achieving results that improve the organization and inspire confidence and commitment

• Must be able to sit at a desk for an extended period of time
• Minimal exposure to disagreeable conditions typical of an office position exposed to stress and pressure associated with multiple priorities and deadlines

• Must be able to travel within the Southwestern Ontario area, when required
• Must be able to work evenings and weekends, when required
• Must be available to perform other duties as assigned
• Must meet the benchmarked standards and requirements of the job
• Must comply with all company policies and procedures

Salary:  To be negotiated

Terms of Employment:  Temporary Full-Time

Deadline for Application:  Wednesday, November 21, 2018

How to Apply:  ________________________________________
Posting Period: November 7, 2018 to November 21, 2018 at 4:00pm
Scope: Internal and External
Status: Temporary fulltime for a two (2) year term
Condition of Employment: Reference Checks
Criminal Background Check
Location: Home Office in London, Ontario or surrounding area
Submission: Current, Updated Cover Letter and Resume in PDF format
Requirements: Send to the Human Resources Department at
Subject Reference: Planning & Development Lead – Please state where you found our job advertisement

TransForm is an equal opportunity employer and is committed to fair and accessible employment practices that attract and retain employees. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process, as we do for all employees within TransForm who request accommodation. We thank all applicants for their interest however, only those selected for an interview will be contacted.

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.


Mission Statement: As a strategic partner, we are dedicated to delivering exceptional service and creating new opportunities to improve value to the health system
Vision Statement: Lead innovation and change to achieve health system transformation
Values: Collaboration, Accountability, Respect, Teamwork

Location:  London or surrounding area

Profession Type:  Support Services/Operations (Food Service, IT)

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