Organization: Ontario. Ministry of the Attorney General - Toronto - Court of Appeal of Ontario - Victim / Witness Assistance Program, Toronto, Court of Appeal of Ontario
Phone Numbers: 416-326-2655
Toll-Free: 1-866-429-5955
Fax: 416-327-6373
Website: www.ontario.ca/page/victimwitness-assistance-program
Address:
720 Bay St 5th Fl
Toronto, ON
M7A 2S9
Street
Address
:
Toronto
Accessibility Notes: Unknown; contact for information
Hours: Mon-Fri 7 am-9 pm
Service Description: Information and assistance to support participation in and understanding of the criminal court process
Services begin once police have laid charges and continue until the court case is over. Services include:
  • information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
  • needs assessment and referrals to community agencies, including Indigenous and other culturally specific agencies
  • crisis intervention, trauma-informed support, victim advocacy
  • facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
  • arrange for interpreters and accessibility accommodations
  • information and support on Victim Impact Statements, Statement on Restitution
  • facilitates access to court orders, such as bail conditions, probation orders, peace bonds
  • debriefing and follow-up support
Vulnerable Victims and Family Fund -- Helps support victims of crime, including families of homicide victims and motor vehicle fatalities resulting in criminal charges, to participate more fully in the criminal court process by providing financial assistance and court-based supports for:
  • travel to attend key court dates
  • language interpretation services
  • special accommodations for victims with disabilities, such as real-time captioning
  • basic necessities for victims of human trafficking or gun and gang violence while attending court



Fees: None
Application: Referral by police, Crown Attorney, community agency, or self-referral.

To access supports, the proceedings must take place at a court in Ontario and applicants must meet specific eligibility criteria depending on the type of support requested
Eligibility / Target Population: Victims and witnesses of:
  • Intimate partner violence
  • Child physical and sexual abuse
  • Sexual assault (including historical sexual assault)
  • human trafficking
  • Families of motor vehicle fatalities
  • Families of homicide victims
  • Elderly victims
  • Victims with disabilities
  • Victims of hate crime
Vulnerable Victims and Family Fund – Eligibility determined on case-by-case basis
Languages: English ; French
Area Served: Algoma, Barrie & Area, Bolton Caledon, Bramalea, Brampton, Brant, Burlington, Cambridge–North Dumfries, Chatham – Kent, City of Thunder Bay, Cochrane, Collingwood & Area, District of Kenora, District of Rainy River, District of Thunder Bay, Dufferin, Durham North East, Durham West, East Mississauga, East York, Elgin, Etobicoke, Grey and Bruce, Guelph–Puslinch, Haldimand Norfolk, Haliburton County and City of Kawartha Lakes, Halton Hills, Hamilton, Huron and Perth, James and Hudson Bay Coast, Kingston, Kitchener–Waterloo–Wellesley–Wilmot–Woolwich, Lanark, Leeds & Grenville, London and Middlesex, Midland, Penetanguishene & Area, Milton, Muskoka, Niagara, Niagara North West, Nipissing–Temiskaming, North Etobicoke, Malton, West Woodbridge, North Lanark/North Grenville, North West Mississauga, North York, Northern, Northumberland County, Oakville, Orillia & Area, Ottawa, Oxford and Norfolk, Peterborough City and County, Prescott/Russell, Quinte, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Sarnia – Lambton, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South Simcoe, South West Mississauga, Stormont/Dundas/Glengarry, Sudbury–Manitoulin–Parry Sound, Toronto, Wellington, Windsor – Essex, York - Toronto, York Region
See Also: Victim Services
Last Updated: 11/19/2025
Service Profile Web Address: eng/displayService.aspx?id=132693

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