Canadian Hearing Services unionized staff are on strike * audiology clinics are closed and other services are available on a priority basis * see their website for Service Updates During Labour Disruption
Program: Hearing Care Counselling Program for Ages 55 Plus
Organization: Canadian Hearing Services - Scarborough
Toll-Free: 1-866-518-0000
TTY: 1-877-215-9530
Fax: 1-855-259-8152
Email: hearingcarecounselling@chs.ca
Website: www.chs.ca
Address:
2199 Midland Ave, Unit 3
Toronto, ON
M1P 3E7
Intersection: Midland Ave and Progress Ave
Location: Toronto (Clairlea—Birchmount)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
Service Description: Assists seniors with hearing loss * Services include assessment and support for seniors with hearing loss to develop, maintain, or augment sensory capacity and promote maximum independence * the Hearing Care Counsellor Program includes:
  • home visits (or virtual visits)
  • education
  • demonstrate and recommend communication devices
  • facilitate hard of hearing support groups
  • teach hearing help classes and workshops

Hearing Care Counselling also provides in-service training to supportive housing, retirement homes and long-term care facilities.



Fees: Support services are free * set fees for devices and sign language interpreting services
Application: Agency or self-referral is required
Eligibility / Target Population: Adult 55 years and older who have hearing loss or persons older than 19 with acquired hearing loss and a physical illness, frailty or physical disability
Languages: English ; French ; ASL
Language Notes: French programs offered
Area Served: Toronto (Scarborough)
See Also: Counselling - Family, Couple, Individual
Deafness and Hearing Loss
Diseases and Conditions Support Groups
Last Updated: 7/17/2025
Service Profile Web Address: eng/displayService.aspx?id=185757

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