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Organization:
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Kids Help Phone - Toronto
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Phone Numbers:
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416-586-5437
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Toll-Free:
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1-800-668-6868
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Crisis:
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686868
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Fax:
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416-586-0651
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Address:
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439 University Ave Suite 300
Toronto, ON
M5G 1Y8
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Street
Address:
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Toronto
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Accessibility Notes:
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Not applicable
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Hours:
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Telephone Counselling: Mon-Sun 24 hours
Live Chat Counselling (English): Mon-Sun 7 pm-12 midnight
Live Chat Counselling (French): Mon-Sun 7 pm-12 midnight
Crisis Text Line: Mon-Sun 24 hours (see separate entry)
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Service Description:
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Telephone, text, and online counselling and support; for telephone counselling in English and French call 1-800-668-6868, also available in over 100 languages including Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters- telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
- chat available through cell phone, laptop, tablet, and desktop computer
- Resources Around Me national searchable online database of community resource listings
Crisis Text Line open to all youth in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
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Fees:
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None
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Eligibility / Target Population:
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Children, youth and young adults, including newcomers
Residency Requirements: Canada
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Languages:
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English ; French
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Area Served:
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Algoma, Barrie & Area, Bolton Caledon, Bramalea, Brampton, Brant, Burlington, Cambridge–North Dumfries, Chatham – Kent, City of Thunder Bay, Cochrane, Collingwood & Area, District of Kenora, District of Rainy River, District of Thunder Bay, Dufferin, Durham North East, Durham West, East Mississauga, East York, Elgin, Etobicoke, Grey and Bruce, Guelph–Puslinch, Haldimand Norfolk, Haliburton County and City of Kawartha Lakes, Halton Hills, Hamilton, Huron and Perth, James and Hudson Bay Coast, Kingston, Kitchener–Waterloo–Wellesley–Wilmot–Woolwich, Lanark, Leeds & Grenville, London and Middlesex, Midland, Penetanguishene & Area, Milton, Muskoka, Niagara, Niagara North West, Nipissing–Temiskaming, North Etobicoke, Malton, West Woodbridge, North Lanark/North Grenville, North West Mississauga, North York, Northern, Northumberland County, Oakville, Orillia & Area, Ottawa, Oxford and Norfolk, Peterborough City and County, Prescott/Russell, Quinte, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Sarnia – Lambton, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South Simcoe, South West Mississauga, Stormont/Dundas/Glengarry, Sudbury–Manitoulin–Parry Sound, Toronto, Wellington, Windsor – Essex, York - Toronto, York Region
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Last Updated:
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4/2/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=208479
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