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Program: Older Adult Services  
Organization: West Neighbourhood House - Toronto - Ossington - Community Services
Phone Numbers: Office: 416-532-4828
Seniors Intake: 416-532-7586 ext 146
Email: info@westnh.org
Website: www.westnh.org/olderadults/
Address:
248 Ossington Ave
Toronto, ON
M6J 3A2
Intersection: Ossington Ave and Dundas St W
Location: Toronto (Trinity-Bellwoods)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Hours: Administration: Mon-Fri 9am-5pm * program times vary
Service Description: Supports for older adults, and adults with disabilities * helps people remain independent in their own homes for as long as possible * referral to other community services
 
Adult Day Program for Frail Seniors - Adult day program * social, recreational, and therapeutic activities for frail elderly adults in a group setting for part of the day * helps to support family caregivers who provide day-to-day care
 
Adult Day Program for Seniors with Alzheimer's Disease and/or Dementia - Offers social, recreational, and therapeutic activities for Alzheimer's disease and other related dementias in a group setting for part of the day * helps to support family caregivers who provide day-to-day care
 
Caregiver Support - One-on-one and group support, as well as counseling for caregivers and families * family counselling * crisis intervention * support groups * training and education
 
Case Management - Assessing, planning and coordinating services to meet a senior's needs, goals and expected outcomes * service may be provided at a older adults home or another location * advocacy to assist older adults or caregivers in accessing needed services
 
Client Intervention and Assistance - Intervention and support to help people facing homelessness, critical life changes, abuse or isolation * referrals to other community support services as necessary * locating health care services and financial benefits * case management * counseling * advocacy * housing and placement * emergency assistance and support to caregivers * social provide in-home and in-office assessments * short term and long-term planning
 
Congregate Dining - Social activities and a hot meal * activities can include games, crafts, and physical activities
 
Elderly Persons' Centres (EPCs) - Offers a variety of activities in the diverse community * older adults meet to socialize and take part in activities offered in English, Portuguese and Vietnamese
 
Friendly Visiting - Regular volunteer visits and/or phone calls to seniors and people with disabilities who live alone, to provide companionship and reassurance
  • volunteers promote companionship and support through one-on-one home visits and/or other regular phone calls to seniors in the community
  • program participants engage in social media activities to connect with family members and to broaden their network of friends and support systems
  • provided in several languages depending on volunteer resources available
  • facilitation of language learning and social clubs and special celebrations
 
Health Action Theatre by Seniors - Social, recreational, and educational activities * can include crafts, cards, educational lectures, and outings * promotes positive problem-solving * culturally sensitive
 
Health Promotion and Education - Program designed to provide education and health related activities/services that promote wellness for older adults and the aging process to caregivers, students and volunteers
 
Home at Last Program (HAL) - Help older adults leaving hospitals to arrive home * offer clients additional support for up to 12 weeks after transitioning home from hospital
 
Home Help or Homemaking - Assistance with daily chores such as laundry, light housekeeping, errands, essential grocery shopping, meal preparation and personal care * service is offered weekly, bi-weekly, monthly or seasonally
 
Meals on Wheels - Hot meals delivered around 12 noon Mon-Sat or chilled meals delivered on Wed and Fri * special diet types available. Chinese and South Asian meals available.
 
Parkdale Assisted Living (PAL) - A service that provides on-site support services to help older adults and people with disabilities with their daily activities
 
Respite Care - Temporary relief for caregivers of people with complex medical conditions
 
Seniors Active Living Centre - Community centre for older adults
 
Transportation - Non-emergency transportation to local and long-distance medical appointments and regular activities such as grocery shopping and banking * volunteer drivers

Fees: Senior Program Fees
Application: Call for intake
Eligibility / Target Population: Older adults 55 years and older and adults with disabilities
Languages: English * Chinese (Cantonese) * Chinese (Mandarin) * Portuguese * Vietnamese
Area Served:
North to Bloor St, south to Lake Ontario, west to Roncesvalles Ave and east to Yonge St, including Toronto Islands  
See Also: Community Support Services

This information was last completely updated on September 12, 2024

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© 2025, Ontario Health atHome

Updated September 12, 2024
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