TorontoCentralhealthline.ca Website Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS
WEBSITE. These terms and conditions govern your use of this website
operated by thehealthline.ca Information Network on behalf of Ontario
Health atHome, including the TorontoCentralhealthline.ca domain,
(the Ontario Health atHome Website"). "You" or
"your" as referenced throughout these Terms and Conditions of Use
means the person accessing or using the Ontario Health atHome Website or
the Materials.
Ontario Health atHome reserves the right to change these Terms and
Conditions of Use at any time without prior notice by posting changed Terms and
Conditions of Use on the Ontario Health atHome Website, and you are
advised to review the Ontario Health atHome Website regularly for any
changes. These Terms and Conditions of Use were last updated on June 28, 2024.
You agree that by accessing and using any Ontario Health atHome Website
you are bound by these Terms and Conditions of Use as may be changed from time
to time. If you do not agree with or accept any part of these Terms and
Conditions of Use, you should stop using the Ontario Health atHome Website
immediately.
These Terms and Conditions of Use are organized as follows: (i) Part A –
General, and (ii) Part B – Additional Requirements Where Content is Submitted
to Ontario Health atHome.
Part A - General
COPYRIGHT, OWNERSHIP AND USE OF INTELLECTUAL PROPERTY
The materials (the "Materials") contained in the Ontario
Health atHome Website including, without limitation, information, text,
content, videos, photos, graphics and sound or other multimedia content are
owned by, and protected by copyrights and other proprietary rights in favour of
Ontario Health atHome and third parties. All rights reserved. You
shall not copy, modify, publish, transmit, participate in the transfer or sale,
create derivative works, or in any way exploit or use the Materials, in whole
or in part without the prior written consent of Ontario Health atHome . You
may print, in hard copy, portions of the Ontario Health atHome Website.
TRADE-MARKS
Certain names, words, phrases, logos, marks and designs that appear on the Ontario
Health atHome Website (including Ontario Health atHome) and related
words and logos are official marks, trade-marks or trade-names of Ontario
Health atHome in Canada. Ontario Health atHome is also the
owner in Canada of additional official marks, trade-marks and trade names,
registered and unregistered. Nothing in these Terms and Conditions of Use or on
the Ontario Health atHome Website shall be construed as granting or
conferring, either expressly, by implication, by estoppel or otherwise, a
license or other right to you to use any of the marks or names or any other
intellectual property right of Ontario Health atHome. The names of other
companies, products and services referred to on the Ontario Health atHome Website
may be trade-marks or trade-names of their respective owners. Any use of the
trade-marks or trade-names of Ontario Health atHome or of third parties
without the prior written consent of the applicable party is strictly
prohibited.
COMPLIANCE WITH LAWS
In addition to complying with these Terms and Conditions of Use, you agree to
use the Ontario Health atHome Website and Materials for lawful purposes
only and in a manner consistent with local, national or international laws and
regulations. Some jurisdictions may have restrictions on the use of the
Internet by their residents.
Potential users of the Ontario Health atHome Website in any jurisdiction
of the world whose laws (common, statutory, regulatory or codified) would: (i)
void these Terms and Conditions of Use in whole or in any essential part (the
essential parts being at least, but not only, the provisions relating to
governing law, and limitation of liability); or (ii) render accessing the Ontario
Health atHome Website illegal, are not authorized to use the Ontario
Health atHome Website.
USE AND RESTRICTIONS
You are only permitted to use the Ontario Health atHome Website for your
own personal, non-commercial purpose. Materials may only be printed, copied or
saved to your own computer for your personal, non-commercial use provided that
you maintain all copyright and other notices contained in such Materials. Use
of any automated system or software to extract data from the Ontario Health
atHome Website for commercial purposes (including, without limitation,
screen scraping, database scraping and any other activity intended to collect,
store, summarize or manipulate any Materials or data, whether by an automated
program or a manual process) is prohibited. Additionally, you agree that you
will not:
a. take any action that imposes or may impose (to be
determined in the sole discretion of Ontario Health atHome) an unreasonable or
disproportionately large load on the Ontario Health infrastructure atHome;
b. interfere or attempt to interfere with the proper
working of the Ontario Health atHome Website, or any activities conducted
on or with the Ontario Health atHome Website;
c. bypass any measures Ontario Health atHome may
use to prevent or restrict access to the Ontario Health atHome Website;
d. interfere with or disrupt the Ontario Health atHome Website
or computer network connected thereto;
e. impersonate any other person or entity or make any
misrepresentation or defamatory or libelous statements;
f. upload, post, transmit, publish or distribute any
material or information to the Ontario Health atHome Website which
contains a computer virus or other code, files or programs intended in any
manner to disrupt or interfere with the functioning of the Ontario Health
atHome Website or other users;
g. use the Ontario Health atHome Website in such
a manner as to gain unauthorized entry or access to the computer systems or
networks of others or attempt to gain unauthorized entry or access to any
password-protected or restricted areas of the Ontario Health atHome Website
or a Ontario Health atHome computer or network system;
h. violate any law or regulation or any generally
accepted Internet practice or interfere with any other Ontario Health atHome Website
user's ability to use the Ontario Health atHome Website and any of the
services or products provided on the Ontario Health atHome Website;
i. forge, alter or modify in any way any of the
agreements, policies or other information posted or accessible within the Ontario
Health atHome Website;
j. delete or revise any material posted by any other
person or entity; or
k. allow others to use your subscription, login or
user names, or passwords for the Ontario Health atHome Website.
ACCURACY OF INFORMATION
While every effort is made to ensure the accuracy of the information on the Ontario
Health atHome Website, no warranty of accuracy or completeness is
expressed or implied. We reserve the right to correct errors and to change or
update information at any time without notice.
OUTBOUND LINKING
Any link, (including hyperlinks, buttons or referral devices of any kind) used
on the Ontario Health atHome Website is provided for your convenience
only, and you access any link at your own risk. The appearance of a link on the
Ontario Health atHome Website does not constitute an endorsement,
recommendation or certification by Ontario Health atHome of a service
provider's good or service, nor should the presence of a link in any way be
construed as a suggestion that the site has any relationship with Ontario
Health atHome or that a service provider is an agent of Ontario Health
atHome.
INBOUND LINKING
Ontario Health atHome generally does not object to links to the Ontario
Health atHome Website from third party sites. However, there are certain
conditions that must be followed: Unless Ontario Health atHome enters into
a specific written agreement with you, you may not use any of the names, logos,
designs, slogans, or marks of Ontario Health atHome in or with your links,
except that you may link to the Ontario Health atHome Website using the
plain text name: Ontario Health atHome..
Do not present the link to the Ontario Health atHome Website in any way that
suggests Ontario Health atHome has any relationship or affiliation with
your site or in any way that suggests Ontario Health atHome endorses,
sponsors or recommends the information, products or services on your site or
that suggests you are acting as an agent of Ontario Health atHome. Use of any
of the content, names, logos, photographs, designs, slogans or marks of Ontario
Health atHome in any advertising, publicity, promotion, or in any other
commercial manner without the written permission from Ontario Health atHome for
a particular use is strictly prohibited.
Use of any of the names, logos, designs, slogans, or marks, or any other words
or codes of Ontario Health atHome identifying the Ontario Health atHome Website
in any "metatag" or other information used by search engines or other
information location tools to identify and select sites, without the written
permission of Ontario Health atHome for a particular use, is strictly
prohibited.
Ontario Health atHome is not responsible for any loss, damage, liability
or expense that may accompany or result from your use of the link or domain
name for the Ontario Health atHome Website including, but not limited to,
any computer virus, technical, hardware or software failures of any kind, lost
or unavailable network connections, or failed, incomplete, garbled or delayed
computer transmissions.
Ontario Health atHome reserves the right in its sole discretion to order
you to delete or modify your link to the Ontario Health atHome Website for
any reason.
The link to the Ontario Health atHome Website may not be used or
associated with any pornographic (including any depictions of nudity), unlawful,
defamatory or other materials that would adversely affect any Ontario Health
atHome or the Government of Ontario name, reputation or goodwill.
The linking of your web site to the Ontario Health atHome Website
indicates your agreement to these Terms and Conditions of Use.
INDEMNITY
You agree to indemnify, defend and hold Ontario Health atHome harmless
from and against any and all claims, liabilities, damages, demands, suits,
actions, losses or expenses (including all legal fees) (collectively
"Claims") arising out of:
a. your infringement of any Ontario Health atHome or
third party official mark, trade-mark, trade secret, copyright, patent or other
intellectual property rights and from any Claims which may arise, now or in the
future as a result of your use of the Ontario Health atHome Website;
b. any act or omission by you, your employees, agents
and subcontractors which results in: (i) loss, damage, interference with or
disruption to, the Ontario Health atHome Website; (ii) use of the Ontario
Health atHome Website for any illegal purpose; or (iii) use of the Ontario
Health atHome Website to achieve any unauthorized or prohibited access to
computer systems and data;
c. your use of the Ontario Health atHome Website
including any content you submit to Ontario Health atHome under Part B;
and
d. your breach of any of these Terms of Use, the Privacy Statement or
any rule, regulation, guideline or policy of Ontario Health atHome as may
be established and changed from time to time and posted on the Website.
DISCLAIMERS
WHILE CARE HAS BEEN TAKEN IN THE PREPARATION OF THE INFORMATION CONTAINED ON
THE ONTARIO HEALTH ATHOME WEBSITE, SUCH INFORMATION IS OBTAINED FROM A
NUMBER OF SOURCES, MAY NOT BE CURRENT AND IS PROVIDED TO YOU WITHOUT CHARGE.
INFORMATION PROVIDED ON THE ONTARIO HEALTH ATHOME WEBSITE IS INTENDED FOR
INFORMATIONAL PURPOSES ONLY, IS NOT INTENDED TO CONSTITUTE MEDICAL ADVICE, AND
SHOULD NOT BE RELIED UPON IN ANY SUCH REGARD. IT IS NOT INTENDED TO BE A
COMPREHENSIVE OR DETAILED STATEMENT CONCERNING THE MATTERS ADDRESSED. ONTARIO
HEALTH ATHOME DOES NOT RECOMMEND OR ENDORSE THE USE OF ANY HEALTH PRODUCT,
SERVICE, DRUG OR TREATMENT METHOD DESCRIBED IN OR PROVIDED THROUGH THIS
WEBSITE. YOU UNDERSTAND AND AGREE THAT:
A.
USE OF THE ONTARIO
HEALTH ATHOME WEBSITE IS AT YOUR SOLE RISK. THE ONTARIO HEALTH ATHOME WEBSITE
ARE PROVIDED STRICTLY ON AN "AS IS", "AS AVAILABLE" BASIS. ONTARIO
HEALTH ATHOME DOES NOT WARRANT, REPRESENT, GUARANTEE OR COVENANT THAT THE ONTARIO
HEALTH ATHOME WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES ONTARIO
HEALTH ATHOME MAKE ANY GUARANTEE, WARRANTY, REPRESENTATION OR COVENANT AS
TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE ONTARIO HEALTH ATHOME WEBSITE,
OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION OR SERVICE ON
THE ONTARIO HEALTH ATHOME WEBSITE. ONTARIO HEALTH ATHOME WILL NOT BE
RESPONSIBLE FOR YOUR INABILITY TO EXECUTE A TRANSACTION OR OBTAIN GOODS OR
SERVICES RELATED TO ANY SUCH TRANSACTION, FOR WHATEVER REASON.
B. THE DOWNLOADING OF MATERIALS FROM THE ONTARIO
HEALTH ATHOME WEBSITE IS DONE AT YOUR OWN RISK. ONTARIO HEALTH ATHOME DOES
NOT AT ANY TIME REPRESENT, COVENANT, GUARANTEE OR WARRANT THAT SUCH MATERIALS
ARE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE CODE. YOU ARE
RESPONSIBLE FOR IMPLEMENTING SAFEGUARDS TO PROTECT YOUR COMPUTER SYSTEM AND
DATA AND YOU ARE RESPONSIBLE FOR THE ENTIRE COST OF ANY SERVICE, REPAIRS OR
CORRECTIONS NECESSARY AS A RESULT OF THE USE OF THE ONTARIO HEALTH ATHOME WEBSITE.
LIMITATIONS
IN NO EVENT SHALL ONTARIO HEALTH ATHOME OR ANY OF ITS EMPLOYEES, AGENTS OR
SUBCONTRACTORS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL,
INCIDENTAL, SPECIAL, COMPENSATORY OR PUNITIVE DAMAGES OR LOSSES, OR DAMAGES FOR
LOSS OF INCOME, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA
OR BUSINESS INFORMATION, OR LOSS OF OR DAMAGE TO PROPERTY, OR CLAIMS OF THIRD
PARTIES, OR OTHER PECUNIARY LOSS, ARISING OUT OF OR RELATED TO THESE TERMS AND
CONDITIONS OF USE, THE USE OF THE ONTARIO HEALTH ATHOME WEBSITE, THE USE
OF ANY OTHER SITE OR PAGE ACCESSIBLE FROM THE ONTARIO HEALTH ATHOME WEBSITE
OR THE ACQUISITION OR USE OF ANY GOODS OR SERVICES PURCHASED THROUGH THE ONTARIO
HEALTH ATHOME WEBSITE.
THE FOREGOING DISCLAIMERS AND LIMITATIONS OF LIABILITY APPLY REGARDLESS OF THE
CAUSES, CIRCUMSTANCES OR FORM OF ACTION GIVING RISE TO THE LOSS, DAMAGE, CLAIM
OR LIABILITY, EVEN IF SUCH LOSS, DAMAGE, CLAIM OR LIABILITY IS BASED UPON
BREACH OF CONTRACT (INCLUDING, WITHOUT LIMITATION, A CLAIM OF FUNDAMENTAL
BREACH OR BREACH OF A FUNDAMENTAL TERM), TORT (INCLUDING, WITHOUT LIMITATION,
NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND EVEN
IF ADVISED OF THE POSSIBILITY OF THE LOSS, DAMAGE, DELAY, CLAIM OR LIABILITY.
PRIVACY NOTICE OF COLLECTION, CONSENT AND DISCLOSURE
Ontario Health atHome is committed to respecting the personal privacy of
individuals using the Ontario Health atHome Website. Ontario Health atHome only
obtains Personal Information (as defined in section 2(1) of the Freedom
of Information and Protection of Privacy Act) such as your name, phone
number, e-mail or street address if you choose to supply it through our website
or by contacting us via e-mail. Please refer to the Privacy Statement for
more information and our Notice of Collection. The Personal Information in your
message and your email address will not be disclosed to anyone except Ontario
Health atHome employees, agents and subcontractors who need the
information in order to respond to your request. Ontario Health atHome does
not use this information to create personal profiles.
You acknowledge that there are security and privacy limitations of the Internet
which are beyond the control of Ontario
Health atHome and that the security, integrity and privacy of any and all
information and data exchanged between you and Ontario Health atHome through
the Ontario Health atHome Website cannot be guaranteed.
Ontario Health atHome is committed to protecting the privacy and
confidentiality of its users' personal information. The Ontario Health atHome Privacy Statement explains
how Ontario Health atHome will ensure the confidentiality and privacy of
the personal information you furnish to Ontario Health atHome. These Terms and
Conditions of Use shall prevail in the event of a conflict or inconsistency
with the Privacy Statement.
SITE USAGE AND SECURITY
To monitor site usage and improve the quality of our website, Ontario Health
atHome, its agents or subcontractors gather information about the use of the Ontario
Health atHome Website. We use web server logs and industry-standard website
statistics software to count the number of users who visit our website and to
count the number of views of particular pages, as well as to track other
general statistics about our Website. The IP address of site visitors is also
collected for the purpose of analyzing and generating statistics about site
usage. An IP address is the number automatically assigned to the computer or to
the Internet Service Provider requesting a URL. Ontario Health atHome cannot
identify you from this information and this information is not disclosed to any
third party.
Ontario Health atHome employs safeguards to secure the information
contained on and collected through the Ontario Health atHome Website,
including your Personal Information. Ontario Health atHome secures the
Personal Information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use or disclosure. Personal
Information is transmitted only through the use of encrypted protection.
Personal Information submitted through the Ontario Health atHome Website
will utilize secure encryption technology to help protect it and facilitate its
arrival unread and unaltered at Ontario Health atHome servers. However,
users should be aware that Personal Information could be intercepted over the
Internet. Neither Ontario Health atHome or its employees, agents or
subcontractors are responsible for the interception, collection, use or
alteration of information transmitted over the Internet, such as by e-mail.
For site security purposes, Ontario Health atHome uses software programs
and analytic tools to monitor network traffic that identifies unauthorized
attempts to upload or change information, or otherwise cause damage.
Ontario Health atHome may use "cookies". A cookie is a set of
data that is placed into the browser's application folder on your computer. You
may wish to have your browser enabled to notify you when it is receiving a
cookie, if it is not already so enabled. Cookies cannot be used to run programs
or deliver viruses to your computer. Cookies are uniquely assigned to you, and
can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. The purpose of a cookie is to tell the web server that you have
returned to a specific page. The purposes for which Ontario Health atHome uses
cookies include tracking visits to this website and permitting Ontario Health
atHome to customize the information that is available on the Ontario
Health atHome Website. The Website operates on "implied consent"
which means that by visiting and clicking through the site, we assume you agree
with this usage. If you do not agree, then you should not use the Ontario
Health atHome Website, or you can delete the cookies after visiting our
sites.
TERMINATION OR SUSPENSION OF WEBSITE USE
Ontario Health atHome may immediately, with or without notice, suspend or
terminate your use of the Ontario Health atHome Website and the related
services or any portion thereof including any links to other websites at any
time if, in the sole discretion of Ontario Health atHome you breach any of
these Terms of Use. Upon suspension or termination and thereafter you: (i) may
no longer access and/or use the Ontario Health atHome Website without the
prior written consent of Ontario Health atHome, and (ii) must immediately
destroy all materials obtained from the Ontario Health atHome Website and
all related documentation and all copies thereof.
Ontario Health atHome may, in its sole discretion, change, suspend or
terminate, temporarily or permanently, the Ontario Health atHome Website
or any part of it or any of its features including any links to other websites,
at any time, for any reason, without liability to Ontario Health atHome and
without notice to you or any other person.
If your permission to use the Ontario Health atHome Website is terminated
by you or Ontario Health atHome for any reason, these Terms will
nevertheless continue to apply and be binding upon you in respect of your prior
use of the Ontario Health atHome Website and your use of services through
the Ontario Health atHome Website and anything connected with, relating to
or arising from those matters.
GOVERNING LAW
These Terms and Conditions of Use shall be governed by and interpreted in
accordance with the laws of the Province of Ontario, and the laws of Canada as
applicable, and you irrevocably attorn to the non-exclusive jurisdiction of the
courts of Ontario.
MISCELLANEOUS
These Terms and Conditions of Use along with our Privacy Statement constitute
the entire agreement between Ontario Health atHome and you pertaining to
your use of the Ontario Health atHome Website.
The failure of Ontario Health atHome to enforce any provision of these
Terms and Conditions of Use shall not be construed as a waiver of such
provision.
These Terms and Conditions of Use shall bind and ensure to the benefit of both
parties and their respective successors, heirs, executors, administrators,
personal representatives and permitted assigns.
If any part of these Terms and Conditions of Use is unlawful, void, or
unenforceable, that part will be deemed severable and will not affect the
validity and enforceability of any remaining provisions.
Ontario Health atHome seeks to make the Ontario Health atHome Website as
accessible as possible. If you have any problems accessing the Ontario Health
atHome Website or the Materials contained on it, please contact us
at Contact Us.
COMPLAINT REVIEW PROCESS
If you have a complaint about any content on the Ontario Health atHome Website
including any service profile, please first contact the agency of the service
profile. If you still feel that the service profile contains inaccurate, false,
misleading or inappropriate content, contact Contact Us.
Upon receiving your complaint, Ontario Health atHome will use reasonable
efforts to review the content that you believe to be false, misleading, or
otherwise inappropriate and will endeavor to respond to you within one week's
time. As part of the review of Ontario Health atHome and at its discretion, Ontario
Health atHome may contact the service provider and will use reasonable
efforts to resolve the reason for the complaint and contact you regarding any
new information and any steps that may be taken.
CONTACT
If you have any questions or need to contact us, please reach out to Contact Us.
Part B - Additional Requirements When You Submit Content to Ontario
Health atHome via the Ontario Health atHome Website
REGISTRATION OBLIGATION - SUBMITTING CONTENT
If you choose to submit content to Ontario Health atHome through the Ontario
Health atHome Website, including updates to your existing service profile,
suggestions for a new service, sending Ontario Health atHome news, events
or job postings, you agree to: (i) provide true, accurate, current and complete
information about yourself; and (ii) maintain and promptly update information
about yourself to keep it true, accurate, current and complete.
You represent and warrant that any content you supply to us is and shall be
your own original work and has been lawfully provided to us and that you have
all necessary permissions and consents to provide this to us and that we shall
be entitled to disclose your name with any such content that we may choose to
publish.
You agree that in consideration of thehealthline.ca Information
Network hosting the Ontario Health atHome Website which may include your
content, along with the covenants and promises herein and other good and
valuable consideration, the receipt of which you acknowledge, that you grant to
Ontario Health atHome and the Government of Ontario, a perpetual,
world-wide, non-exclusive, irrevocable, transferable, royalty free, fully paid
up right and licence: (a) to use, modify, reproduce and distribute, in any
form, your content; (b) to authorize other persons, including agents,
contractors or subcontractors of Ontario Health atHome to do any of the
former on behalf of Ontario Health atHome, and (c) to make your content
publicly available in any form or format, medium or method, to any person or
entity for their personal, non-commercial use subject to these Terms and
Conditions of Use.
Any Personal Information you supply with the content will be subject to our
Privacy Statement.
Without limiting anything in these Terms and Conditions of Use, Ontario Health
atHome may, in its sole discretion change or de-list, temporarily or
permanently, your listing or content on the Ontario Health atHome Website,
in whole or in part, at any time and may notify any third party of such action
including law enforcement, for any reason, without liability to Ontario Health
atHome and without notice to you or any other person.
USER NAMES AND PASSWORDS
Some features of the Ontario Health atHome Website may be accessed only by
use of a login name and password. You are solely responsible and liable for any
use and misuse of your login name and password and for all activities that
occur under your login name and password. For security reasons, you must keep
your login name and password confidential and not disclose them to any person
or permit any other person to use them, except an authorized Ontario Health
atHome representative.
All login names and passwords remain the property of Ontario Health atHome, and
may be cancelled or suspended at any time by Ontario Health atHome without
any notice or liability to you or any other person. Ontario Health atHome is
not under any obligation to verify the actual identity or authority of the user
of any login name or password.
You must immediately notify Ontario Health atHome of any unauthorized use
of your login name or password, or if you know or suspect that your login name
or password has been lost or stolen, has become known to any other person, or
has been otherwise compromised.