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Organization: Kids Help Phone - Toronto  
Phone Numbers: 416-586-5437
Toll-Free: 1-800-668-6868
Crisis: 686868
Fax: 416-586-0651
Website: www.kidshelpphone.ca
Address:
439 University Ave Suite 300
Toronto, ON
M5G 1Y8
Street Address:
Toronto  
Accessibility Notes: Not applicable
Hours: Telephone Counselling: Mon-Sun 24 hours


Live Chat Counselling (English): Mon-Sun 7 pm-12 midnight


Live Chat Counselling (French): Mon-Sun 7 pm-12 midnight


Crisis Text Line: Mon-Sun 24 hours (see separate entry)
Service Description: Telephone, text, and online counselling and support; for telephone counselling in English and French call 1-800-668-6868, also available in over 100 languages including Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters
  • telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
  • chat available through cell phone, laptop, tablet, and desktop computer
  • Resources Around Me national searchable online database of community resource listings

Crisis Text Line open to all youth in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential

Fees: None
Application: Call, text, or for online chat visit kidshelpphone.ca
Eligibility / Target Population: Children, youth and young adults, including newcomers


Residency Requirements: Canada
Languages: English * French
Area Served:
Ontario and Canada  
See Also: Mental Health Crisis Lines
Mental Health for Children and Youth

This information was last completely updated on April 2, 2025

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